We’re sorry that connecting your iPhone to use with Bezel isn’t working as expected. This page has some things you can try get the connection working.

—Tom & Mathijs

<aside> 💁 Please note: This article talks about iPhone exclusively, but the all steps are equally applicable when connecting an iPad

</aside>

1. Try to unplug and replug the cable

Sometimes the cable just doesn’t connect as expected. A simple unplug and replug might help.

1. Unplug the cable from the iPhone
2. Wait 5 seconds
3. Connect the cable again

2. Restart Bezel

1. Click the Bezel icon in the menubar at the top of your screen
2. Choose “Quit Bezel”
3. Launch the Bezel app again by going to Finder > Applications > Bezel and double click it

3. Restart the iPhone

It happens that the iPhone gets stuck and refuses to talk to the Mac. A restart can resolve this.

1. Unplug the cable from the iPhone
2. Restart the device (See below for instructions how to reboot)
3. Connect the cable again

Instructions from Apple on how to restart your iPhone or iPad can be found here:

Restart your iPhone